![]() ![]() All prescription Lenses include a scratch resistant coating and are made according to ANSI Standards. ![]() All prescription eyeglasses are inspected by Licensed Opticians and pass a rigid quality control inspection.We guarantee 100% accuracy on all prescription lenses or they will be remade at no charge.Prescription lens exchange requests must be made within 30 days from the date of delivery.Frame exchanges with prescription lenses will be credited 50% off the original lens price toward the cost of new lenses in the event the lenses will not fit your new frame choice.If your lenses are defective or incorrectly made we will remake the lenses at no charge and credit you the return shipping.Prescription lenses are custom made and therefore non refundable.Warranty requests must be received as soon as you experience any issues so that we can submit your claim with the manufacturer.Clearance and Special Order items are excluded from the E-Z Guarantee Frame Warranty.We will remake your lenses into the new frame at no charge! In the event the frame being returned under warranty has been discontinued by the manufacturer and we can no longer get the frame, we will replace it with a different frame at equal or lesser value.E-Z Optical cannot be held responsible for manufacturer refused warranty requests.Any warranty request that does not meet the manufacturer requirements may be refused and shipped back to the original shipping address.The most common manufacturer warranties vary from 30 days to a year and cover manufacturer defects only, not damage induced by the wearer or conditions such as breakage, heat, moisture, natural disasters & wild animals!.The duration and conditions of the fame warranty will vary depending upon the manufacturer.Frame exchange requests must be made within 30 days from the date of delivery.All original packaging, frame bags or cases, and certificates must be returned in resalable condition in order to return back to the manufacturer.Free shipping does not apply to international orders. The shipping of your exchanged frame is also free shipping back to you.We offer an exchange on the return of any ophthalmic or sun frame for equal or lesser value.If you claim a defective product and want it replaced with a different product the transaction will be considered an exchange and our exchange policy will apply.We will replace the defective product with the same exact product. ![]()
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